Human Access Association announces its need to fill the following vacant position:

Basic Job Information

  • Position Title: Child Case Management Supervisor
  • Number Required: 1
  • Duty Station: Aden
  • Contract Duration: 3 Months
  • Application Deadline: September 25, 2026

Job Purpose

To manage and coordinate cases of children at risk and ensure their access to protection and support services in accordance with Child Protection standards and the National Child Case Management System, while ensuring that the child's best interests guide all actions at all times.

Note: Candidates nominated by the Social Affairs and Labor Office will be given priority, subject to passing the required assessment and providing supporting documents for the required experience.

Key Responsibilities and Duties

  • Identify and assess new cases and develop comprehensive individualized care plans, including psychosocial assessments.
  • Conduct risk, needs, and strengths assessments and design appropriate responses in consultation with children and caregivers.
  • Implement safety plans in collaboration with families and relevant stakeholders.
  • Work closely with children, families, and other stakeholders to implement action plans and monitor case progress.
  • Coordinate service planning, implementation, and monitoring with beneficiaries and management.
  • Ensure proper delivery, coordination, follow-up, and closure of cases in accordance with established procedures.
  • Maintain effective communication with children of different age groups and their families, including displaced and conflict-affected populations.
  • Act as the primary focal point for case management within the project.
  • Lead or participate in case conferences, family meetings, and multidisciplinary discussions.
  • Coordinate directly with service providers and organizations for referrals.
  • Advocate for the rights, decisions, strengths, and needs of children and families.
  • Promote collaboration among colleagues and partner organizations to improve service delivery.
  • Facilitate culturally appropriate access to specialized services.
  • Support the engagement of local authorities, community leaders, and community groups in protection mechanisms.
  • Ensure timely documentation and confidential record-keeping of all case management activities.
  • Submit daily, weekly, and monthly reports and contribute to donor and internal reporting.
  • Participate in monitoring activities and relevant workshops.
  • Provide counseling and support to children and families and engage in protection awareness activities.
  • Ensure full compliance with humanitarian principles, Child Protection standards, Code of Conduct, and PSEA policies.
  • Perform any additional duties assigned by the supervisor.

Qualifications and Experience

  • Bachelor's degree in Social Work, Sociology, Education, Psychology, or a related field.
  • At least two years of experience in case management and/or child protection.
  • Minimum one year of experience implementing child protection, social work, or case management programs in humanitarian or development settings.
  • Experience working with the National Child Case Management System.

Skills and Competencies

  • Strong English language skills, including speaking, presentation, report writing, and review.
  • Excellent written and verbal communication skills.
  • Ability to work under pressure and manage time effectively.
  • Strong teamwork and stakeholder engagement skills.
  • Good listening and networking abilities.
  • Commitment to rights-based and community-based approaches.
  • Ability to effectively engage and support children and vulnerable groups.
  • Ability to work within multicultural environments.

Physical and Mental Requirements

  • Physically fit with all five senses intact.
  • Presentable appearance.
  • Attention to detail.
  • Strong listening, comprehension, and situational awareness skills.

Additional Conditions

  • Full-time availability.
  • No prior convictions related to sexual exploitation, abuse, harassment, fraud, corruption, or conflict of interest.

Required Attachments

  • Updated CV/Resume.
  • Copy of National ID Card (front and back).
  • Copy of academic qualification certificates.
  • Relevant training certificates.
  • Experience certificates related to the position.

Note

Applicants who do not meet the minimum requirements will be excluded.

How to Apply

Click the link below to complete the application form.